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Companies who put into action the techniques taught in this workshop promote and retain front line leaders who are ready, willing and able to motivate their teams to the highest level. These leaders choose their daily actions, knowing they affect the morale and productivity of those around them.
This engaging six-part series is designed to build both confidence and competence among new leaders. Its focus is on developing basic leadership skills that can grow as leaders progress through their careers. Participants focus on the essential daily tasks required to maximize the productivity, motivation and success of those under their leadership. Leaders are encouraged to differentiate between “getting work done” and “getting work done through others.” To encourage maximum participation and partnership, this series employs a mix of teaching methods including interactive group work, experiential activities, and video and focused discussion.
Upon completing all sessions, the participants will be able to:
- Recognize and adapt their leadership style to the styles of those they lead
- Communicate clearly to others
- Accept the responsibilities of leadership
- Create a motivating environment
- Motivate individuals using the most effective methods
- Involve others to maximize creativity and idea generation
- Motivate and communicate with all generations at work
- Coach team members dynamically
- Train others, ensuring the highest level of retention
- Plan effective delegation and manage the full delegation cycle
- Recognize their strengths and capitalize upon them
- Recognize their weaknesses and develop methods that are more effective
The session outlines are as follows:
I. Being a Leader and Communicating with Others Characteristic of an effective leader Leadership styles Adapting to different work styles Leadership style observation activity
II. Motivating and Involving Others Sources of motivation Ways to motivate Questioning skills Gathering good information
III. Communicating with and Leading Different Generations Generational identities Historical and societal influences Work ethics and motivational differences Addressing differences daily
IV. Communicating Well and Giving Feedback Providing effective, on-going feedback Paraphrasing and empathizing Giving hard-to-hear feedback Verbal and non-verbal communication skills Active listening components
V. Training Others on the Job and Delegating to Others Learning styles Making it memorable Delivering on-the-job training Planning effective delegation Implementing and monitoring delgation
VI. Growing as a Leader Review of skills Planning future personal growth Graduation ceremony and celebration
The series is offered in six 4-hour sessions with each session separated by 1 week or more. Enrollment is limited to 20 participants per series. Participants must commit to working with the skills between sessions.
- Front Line Managers
- Leads
- New Leaders
- Entry-level Supervisors
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